2-1-1 Information and Referral

Connect to a 2-1-1 Specialist

Help Starts Here


For assistance dial 2-1-1 or our toll free number 888.421.1266. Call 7-1-1 if you are hearing-impaired and ask to be connected to 2-1-1 Connects Alabama.


Online Database

Search the 2-1-1 database to gain access to a comprehensive database with a multitude of services in your community.

Search Database

Text or Chat

Text your ZIP code to 898-211 to message one of our live 2-1-1 specialists or visit 211connectsalabama.org to connect online.

Chat Online


Search more than 800 community organizations throughout Alabama to find the help you need.

United Way’s 2-1-1 Information and Referral Line is an easy-to-remember telephone number that connects you with community services to meet a wide variety of needs. Best of all, it’s free and confidential.



Total Calls in 2022


Calls Related to Top Needs in Housing, Food, Income Support and Healthcare

Discover More 2-1-1 Programs

  • Free Transportation (Ride United)

    Through Lyft, United Way of Central Alabama is now arranging FREE TRANSPORTATION for qualified individuals.

    Call 2-1-1 to schedule a ride and click here for more details.

  • COVID-19 Response Services

    United Way of Central Alabama, the Alabama Department of Public Health and the Jefferson County Department of Health are working together to provide assistance to individuals in Central Alabama, who are facing hardship resulting from the need to isolate due to COVID-19.

    Patients who have tested positive for, or been exposed to, COVID-19 within the last five days, and are required to quarantine, may qualify for assistance that could help keep their families safe and make isolation easier. By calling United Way’s 2-1-1 information and referral line, they can be screened to see if they may qualify for help in various ways, such as:

    • Food from grocery stores and restaurants
    • Short-term hotel accommodations
    • Transportation to doctors and hospitals
    • Laundry and cleaning supplies

    These are just a few examples of ways they might receive assistance by calling United Way’s 2-1-1 information and referral line, but there are strict guidelines to qualify.

    Patients should call 2-1-1 to be screened for qualification and to learn more about this special program.

  • Job Training Help

    2-1-1 is your link to the Alabama Resources for Enrichment, Self-Sufficiency, and Employability Training (ARESET). This is Alabama’s name for the Employment and Training program for individuals receiving SNAP (Supplemental Nutrition Assistance Program) benefits.

    ARESET can help you achieve career goals through:

    • Supervised Job Searches
    • Job Search Training
    • Resume Writing
    • Work Experience and On-the-Job Training
    • Education
    • Self-Employment Training
    • Job Retention
    • Childcare Assistance
    • Transportation
    • and more

    Call 2-1-1 to see if you’re eligible.

Changing Lives Everyday


UWCA wants to help people get where they’re going. Ride United helps vulnerable individuals with free, safe and convenient transportation.

Learn more

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