Priority Veteran SSVF

Housing Support for Veterans and Their Families

Priority Veteran SSVF provides housing support through the U.S. Department of Veterans Affairs’ Supportive Services for Veteran Families (SSVF) program. Our team provides personalized case management and connects participants with resources to help them obtain and maintain stable housing.

Get Help With Housing

Where We Provide SSVF Services

Priority Veteran SSVF serves eligible Veterans and their families in designated areas of Alabama and the Florida Panhandle. Find your local office to learn about services in your community.

Priority Veteran service map covering the entire state of Alabama with the exception of Baldwin and Mobile counties. In Florida, we serve Okaloosa, Escambia, Santa Rosa and Walton counties.

Need Help With Housing?

If you’re a Veteran experiencing homelessness or concerned about losing your housing, contact Priority Veteran SSVF to discuss your situation and learn whether you qualify for assistance.

Call 1-866-460-3827 or contact us online. 

 

What to Expect When You Contact Us

Our team will discuss your housing situation and review whether you qualify for SSVF services. If eligible, you’ll work with a case manager to identify your needs and develop a plan toward stable housing.

Following are some questions and answers to help you better understand the range of our services and the general qualifications for receiving assistance from the Priority Veteran SSVF program. To submit an inquiry concerning eligibility for services, click here.

To be eligible for Priority Veteran SSVF Services, you must meet the following qualifications:

  • You must be a Veteran of U.S. military service.
    • If in the National Guard, you must have had federal deployment orders or be VA-eligible.
    • If in the Reserves, you must have active-duty training.
  • You must have separated from the military under any condition other than “dishonorable.”
  • You and your family must be literally homeless or at immediate risk of becoming homeless.
  • Your household income cannot exceed income limits set for your area.
  • You must not be presently enrolled with another Supportive Services for Veterans Families (SSVF) provider.

Please note: Other requirements, as defined by the U.S. Department of Veterans Affairs, will also be considered in order to determine eligibility for services.

To qualify for assistance from Priority Veteran SSVF, Veterans (and their immediate families) do not have fixed, regular and adequate nighttime shelter or are in peril of losing nighttime shelter within a short period of time.

Case management is a collaboration between you and your case manager to identify your needs and then create a plan to answer those needs. The process involves identifying local resources, providing referrals, helping you learn certain skills and monitoring your progress. Priority Veteran case management is primarily focused on working with you to achieve and maintain stable housing.

You and your Priority Veteran SSVF case manager will identify your goals and create a plan to help you achieve them. Your case manager will meet with you regularly to partner with you toward reaching your goals. In most cases, our services are provided for about three months, but cases can be reassessed after two months to determine the need for an extension of services.

Yes, services are for Veterans and their families, but Veterans must voluntarily agree to a Housing Stability Plan. Families can call Priority Veteran SSVF and encourage veterans to enroll.

Priority Veteran SSVF offers help to qualifying low-income, homeless or at-risk Veteran families in the following ways:

  • Obtaining permanent, stable housing
  • Obtaining VA benefits
  • Obtaining federal and/or state benefits
  • Accessing community-based resources
  • Obtaining/completing employment training
  • Obtaining employment
  • Advocacy in landlord/tenant disputes
  • Advocacy in rent/utility arrearages
  • Temporary financial assistance*
    • Deposits
    • Rent assistance
    • Moving costs
    • General housing supplies
    • Utility assistance

Services are free of charge to qualifying Veterans. If temporary financial assistance is requested, however, you will be asked to pay a portion of those expenses based on your income and circumstances.

We serve the entire state of Alabama with the exception of Baldwin and Mobile counties. In Florida, our services extend to Okaloosa, Escambia, Santa Rosa and Walton counties.

Priority Veteran SSVF can assist with the cost of some services in the Housing Stability Plan if your inability to pay for those specific services would again result in homelessness. This decision is made on a case-by-case basis. If temporary financial assistance is requested, you will be asked to pay a portion of those expenses based on your income and circumstances.

Priority Veteran SSVF 2025 Impact

986

Total Veterans Served

238

veterans supported by recurring rental subsidies

97%

still permanently housed one year later

24/7 confidential crisis support for veterans and their loved ones is available at the Veterans Crisis Line. Dial 988 then press 1.