Crisis Response & Resource Support

United Way of Central Alabama connects people to

help, even in the worst of times when it’s needed most

Some of the most urgent conditions we see in our service area are related to mental health and natural disasters. In 2023 alone, there were more than 850 deaths by suicide in our six-county region. And Alabama experiences about 63 tornadoes per year, according to national weather data sources.

United Way connects individuals to resources for support and safety in times of crisis, whether through counseling and intervention, housing assistance or access to resources and fulfillment of basic needs.

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Our Crisis Response & Resource Support Impact

164,574

people connected to vital resources through our partners and call centers in 2023

28,503

2-1-1 Calls in 2023

18,510

Area Agency on Aging Calls in 2023

28,255

Crisis Center Calls in 2023


Crisis Response & Resource Support Solutions

Crisis Counseling

Safety planning, emotional support and guidance on legal matters through crises such as acute mental health issues and domestic violence.

Disaster Relief

Food, clothing, shelter, mental health counseling and financial assistance to individuals and families affected by disasters.

Emergency Shelter

Immediate housing for individuals and families facing homelessness, domestic violence, natural disasters and other crises.

Financial Assistance

Emergency financial aid for a variety of basic needs, including rent, mortgage, utilities, medical copays and childcare.

Food Assistance

Year-round access to free groceries and congregant meals through community centers, emergency shelters and programs for people of all ages.

Housing Assistance

Help for individuals and families in securing affordable, permanent housing through counseling as well as rent, mortgage and utility assistance.

Medical Resources

Forensic evidence collection for survivors of sexual assault, medical care for people with disabilities, plus screenings, dental care and more.

Mental Health Therapy

Professional mental health counseling for victims of domestic violence, sexual assault, people living with substance use issues and others in need.

Transportation Assistance

Transportation to school, doctor appointments, grocery stores, community events and other locations for a variety of needs.


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Crisis Response & Resource Support Partners & Programs

2-1-1 of Central Alabama

connects you with information on community services and resources to meet a wide variety of needs simply by calling 2-1-1.

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American Red Cross – Mid Alabama Region

assists victims of disaster and provides military emergency communications, as well as health and safety education.

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Blount County Aid to Homeless Children (DHR)

provides clothing and covers extra school fees and medical and dental needs not covered by Medicaid for children in foster care.

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Chilton County Emergency Assistance Center

provides food, clothing, medication and dental assistance and help for victims of disaster, domestic violence and homelessness in Chilton County.

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Crisis Center

provides confidential telephone counseling, crisis and suicide intervention, services for victims of sexual assault and help for mental illness.

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Daybreak – Family Resource Center of NW Alabama

provides shelter, counseling, court advocacy and a 24-hour crisis line for victims of domestic violence in Walker County.

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Family Connection

provides residential shelter, counseling, school intervention and Project Safe Place/Safe Youth for runaway, homeless and at-risk youth.

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Family Sunshine Center

provides services for victims of family violence, stalking, dating violence, sexual assault and sex and labor trafficking.

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Pathways

provides shelter, food, clothing and a range of supportive services to homeless women and children.

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Safehouse of Shelby County

provides shelter, counseling, advocacy and case management for victims of domestic violence and sexual assault.

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Salvation Army Birmingham Area Command

provides emergency food, clothing, financial aid, transitional housing, counseling and disaster aid in Jefferson, Shelby and St. Clair counties.

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Salvation Army – Walker County

provides emergency food, clothing, financial aid, lodging and disaster aid to those in need.

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St. Clair County Department of Human Resources

provides emergency assistance (utilities, medicine, school supplies, rent) for families and assistance with needs for children in foster care.

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Travelers Aid Society of Birmingham, Alabama

provides information and assistance to displaced travelers, as well as transportation for seniors and low-income residents to medical appointments.

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YWCA of Central Alabama

offers childcare for homeless children, housing and childcare for low-income families, tutoring and comprehensive domestic violence services.

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