Crisis Response & Resource Support
United Way of Central Alabama connects people to help, even in the worst of times — when it’s needed most.
For some families, it’s a medical emergency. For others, it may be a natural disaster, mental health challenge or loss of housing. United Way connects families to the support they need — from emergency assistance to long-term resources that help them recover and move forward.
Our Crisis Response & Resource Support Impact
people connected to vital resources through our partners and call centers in 2025
211 Calls in 2025
Area Agency on Aging Calls in 2025
Crisis Center Calls in 2025
Crisis Response & Resource Support Solutions
Crisis Counseling
Immediate and ongoing counseling for mental health emergencies, aiding chronic suicidal thoughts and abuse survivors.
Disaster Relief
Food, clothing, shelter, mental health counseling and financial assistance to individuals and families affected by disasters.
Emergency Shelter
Immediate housing for individuals and families facing homelessness, domestic violence, natural disasters and other crises.
Financial Assistance
Emergency financial aid for a variety of basic needs, including rent, mortgage, utilities, medical copays and childcare.
Food Assistance
Year-round access to free groceries and congregant meals through community centers, emergency shelters and programs for people of all ages.
Housing Assistance
Help for individuals and families in securing affordable, permanent housing through counseling as well as rent, mortgage and utility assistance.
Medical Resources
Forensic evidence collection for survivors of sexual assault, medical care for people with disabilities, plus screenings, dental care and more.
Mental Health Therapy
Professional mental health counseling for victims of domestic violence, sexual assault, people living with substance use issues and others in need.
Transportation Assistance
Transportation to school, doctor appointments, grocery stores, community events and other locations for a variety of needs.
Crisis Response & Resource Support News
A Simple Phone Conversation Can Be Life-Changing for an Isolated Senior
Sometimes, all it takes is a phone call. For seniors facing isolation, United Way-supported programs like the Senior Talk Line offer vital human connection. Discover how a simple conversation can brighten a day—and change a life.
Mental Health Support in Central Alabama: Free & Low-Cost Resources
Need help now? Connect to mental health services in Central Alabama through 211—available 24/7 with free, confidential support.
Tornado Preparedness Tips from the American Red Cross
Stay safe during tornado season with these tornado preparedness tips from the American Red Cross, a UWCA partner agency.
Crisis Response & Resource Support Partners & Programs
American Red Cross – Mid Alabama Region
assists victims of disaster and provides military emergency communications, as well as health and safety education.
Blount County Aid to Homeless Children (DHR)
provides clothing and covers extra school fees and medical and dental needs not covered by Medicaid for children in foster care.
Chilton County Emergency Assistance Center
provides food, clothing, medication and dental assistance and help for victims of disaster, domestic violence and homelessness in Chilton County.
Crisis Center
Provides confidential telephone counseling, suicide intervention, services for victims of sexual assault and advocacy training for the mentally ill.
Daybreak – Family Resource Center of NW Alabama
Provides emergency shelter, counseling, court advocacy and a 24-hour crisis line for victims of domestic violence in Walker County.
Family Connection
provides residential shelter, counseling, school intervention and Project Safe Place/Safe Youth for runaway, homeless and at-risk youth.
Family Sunshine Center
Services for victims of family violence, stalking and dating violence, sexual assault and sex and labor trafficking.
Pathways
provides shelter, food, clothing and supportive services to homeless women and children.
Safehouse of Shelby County
provides shelter, counseling, advocacy and case management for victims of domestic violence and sexual assault.
Salvation Army Birmingham Area Command
provides emergency food, clothing, financial aid, transitional housing, counseling and disaster aid in Jefferson, Shelby and St. Clair counties.
Salvation Army – Walker County
provides emergency food, clothing, financial aid, lodging and disaster aid to those in need.
St. Clair County Department of Human Resources
provides emergency assistance (utilities, medicine, school supplies, rent) for families and assistance with needs for children in foster care.
Travelers Aid Society of Birmingham, Alabama
provides information and assistance to displaced travelers, as well as transportation for seniors and low-income residents to medical appointments.
YWCA of Central Alabama
offers childcare for homeless children, housing and childcare for low-income families, tutoring and comprehensive domestic violence services.