February 11th Is 2-1-1 Day!

From hello to help, United Way of Central Alabama’s 2-1-1 Call Center is a comprehensive source of information about local resources and services.

February 11, 2023

For more information: Samuetta Nesbitt 205.613.5373

Who: ANYONE needing local assistance or resources.

What: Free Information & Referral Line (voice calls, text and online database available). It’s an essential community service.

When: Accessible 24/7/365 (available in more than 180 languages).

United Way’s 2-1-1 Information and Referral Line is an easy-to-remember telephone number that connects you with community services to meet a wide variety of needs. Whether you need help with food, disaster assistance, crisis counseling, healthcare, housing or scores of other issues, this resource is fast, free and confidential.

Every 2-1-1 Call Center is part of the national 2-1-1 network, united to help as many people as possible. In fact, 2-1-1 is a critical part of United Way’s fight for the health, education and financial stability of every person in every community. In 2022, 27,000 calls were answered, and our 2-1-1 call specialists are ready and willing to assist even more people in 2023.

What types of connections does 2-1-1 provide?

Some of the major resources include:

  • Crisis and emergency counseling for mental health concerns, domestic violence, sexual assault and human trafficking
  • Disaster relief and recovery
  • Food assistance
  • Health and mental health services
  • Healthcare and insurance assistance
  • Education and job training services
  • Veteran services
  • Childcare and family services

How do I reach out?

Dial 2-1-1 or our toll-free number 888.421.1266

Text your ZIP code to 898-211 to message one of our live 2-1-1 specialists or visit 211connectsalabama.org to connect online.

Check out the online database at 2-1-1 Information and Referral – United Way of Central Alabama (uwca.org)

United Way of Central Alabama serves Jefferson, Shelby, Walker, Blount, St. Clair and Chilton counties by providing solutions for the most critical needs in the community. Through our partner agencies and community initiatives, we improve lives and community conditions by building and mobilizing resources. United Way fights for the health, education and financial stability of every person in every community. For more information, visit www.uwca.org.