Connect to a 211 Specialist

Help Starts Here

Search more than 800 community organizations throughout Alabama to find the help you need.

United Way’s 211 Information and Referral Line is an easy-to-remember telephone number that connects you with community services to meet a wide variety of needs. Best of all, it’s free and confidential.

Get Help

How to Find Help

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Call

For assistance, dial 211 or 888-421-1266 (toll-free). If you’re hearing-impaired, call 7-1-1 and ask to connect to 211 Connects Alabama.

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Search

Search the 211 online database for a comprehensive list of local services.

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Text

On your mobile phone, text your ZIP code to 898-211 to chat with a 211 specialist.

Do you provide health or human services in Central Alabama?

Add Your Agency to the 211 Database.

Service providers can add or update their own information directly in the 211 Connects Alabama resource directory.

  • Easy self-service entry through iCarol
  • Keep your information up to date for residents who need it
  • Free and open to eligible service providers

Our 2025 Impact

63627

calls and texts answered

92908

referrals provided

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Job Training Help

211 is your link to the Alabama Resources for Enrichment, Self-Sufficiency, and Employability Training (ARESET). This is Alabama’s Employment and Training program designed to help individuals receiving SNAP (Supplemental Nutrition Assistance Program) benefits gain the skills, training and support needed to succeed in today’s workforce.

ARESET can help you achieve career goals through:

  • Supervised Job Searches
  • Job Search Training
  • Resume Writing
  • Work Experience and On-the-Job Training
  • Education
  • Self-Employment Training
  • Job Retention
  • Childcare Assistance
  • Transportation
  • …and more!

More Resources

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Senior & Disability Services

Connect with services and support that help seniors and people with disabilities live independently and stay connected in Jefferson County.

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Aging and Disability Resource Center

Connect with information and resources for older adults, people with disabilities, and caregivers, including meals, long-term care options, and other community services.

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Veteran Services

Connect with housing assistance, financial stability resources, and other supportive services that help veterans and their families thrive in Central Alabama.

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