Connect to a 211 Specialist
Help Starts Here
Search more than 800 community organizations throughout Alabama to find the help you need.
United Way’s 211 Information and Referral Line is an easy-to-remember telephone number that connects you with community services to meet a wide variety of needs. Best of all, it’s free and confidential.
Get HelpHow to Find Help

Call
For assistance, dial 211 or 888-421-1266 (toll-free). If you’re hearing-impaired, call 7-1-1 and ask to connect to 211 Connects Alabama.
For assistance, dial 211……………………………………………………………………………………

Search
Search the 211 online database for a comprehensive list of local services.
Search the 211 online database for a comprehensive list of local services.

Text
On your mobile phone, text your ZIP code to 898-211 to chat with a 211 specialist.
On your mobile phone, text your ZIP code to 898-211 to chat with a 211 specialist.
Do you provide health or human services in Central Alabama?
Add Your Agency to the 211 Database.
Service providers can add or update their own information directly in the 211 Connects Alabama resource directory.
- Easy self-service entry through iCarol
- Keep your information up to date for residents who need it
- Free and open to eligible service providers
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Discover More 211 Programs

Free Transportation with Ride United
With one call, reach a real person who can connect you to services across the community.
Job Training Help
211 is your link to the Alabama Resources for Enrichment, Self-Sufficiency, and Employability Training (ARESET). This is Alabama’s Employment and Training program designed to help individuals receiving SNAP (Supplemental Nutrition Assistance Program) benefits gain the skills, training and support needed to succeed in today’s workforce.
ARESET can help you achieve career goals through:
- Supervised Job Searches
- Job Search Training
- Resume Writing
- Work Experience and On-the-Job Training
- Education
- Self-Employment Training
- Job Retention
- Childcare Assistance
- Transportation
- …and more!
More Resources

Senior & Disability Services
Connect with services and support that help seniors and people with disabilities live independently and stay connected in Jefferson County.

Aging and Disability Resource Center
Connect with information and resources for older adults, people with disabilities, and caregivers, including meals, long-term care options, and other community services.

Veteran Services
Connect with housing assistance, financial stability resources, and other supportive services that help veterans and their families thrive in Central Alabama.
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Mental Health Support in Central Alabama: Free & Low-Cost Resources
Need help now? Connect to mental health services in Central Alabama through 211—available 24/7 with free, confidential support.
How a Simple Three-Digit Phone Number Helps So Many
On February 11th (2/11) — also known as 211 Day — communities across the country recognize three simple digits that
